15 - INTEGRATED DIGITAL PLATFORM_mobile

Integrated Digital Platform

Protecting the safety of travelers requires constant communication. In critical situations, assistance must be timely and effective.

Travel Risk Global Services is a suite of products and services to assist, monitor, and alert travel personnel to emergencies or unforeseen events.

15a - Increasing risks for relocators.
PROTECTING THOSE WHO TRAVEL: A GLOBAL CHALLENGE

Risks are increasing for expatriates

The increasing international mobility of workers, often to remote or risky destinations, makes accurate and proactive risk assessment essential. Endemic illnesses, extreme working conditions and security threats require targeted preventive management to protect the health and safety of employees. Careful planning, taking into account the specifics of each destination and the individual needs of each worker, is critical to preventing accidents, illnesses and other emergencies.

THE EMPLOYER'S RESPONSIBILITY

Protecting health and safety

Employment in remote or hostile locations can negatively impact employees. Employers have a duty of care to take all preventive measures to protect their employees, even when they are away. Violation of the duty of care can result in serious legal and reputational consequences for the company. It is essential, therefore, that companies implement effective health and safety management systems that comply with current regulations and provide their employees with adequate tools to meet the challenges associated with international mobility.

15b - Protecting health and safety.
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THE EMPLOYER'S RESPONSIBILITY

Protecting health and safety

Employment in remote or hostile locations can negatively impact employees. Employers have a duty of care to take all preventive measures to protect their employees, even when they are away. Violation of the duty of care can result in serious legal and reputational consequences for the company. It is essential, therefore, that companies implement effective health and safety management systems that comply with current regulations and provide their employees with adequate tools to meet the challenges associated with international mobility.

Discover the services

ISO 31030 defined Travel Risk Management guidelines on the health and safety of traveling workers.

ISO 31030:2021 represents the international standard onTravel Risk Management and is applicable as practice to all companies with traveling personnel.
The main objectives of ISO 31030 are as follows:

  • Be compliant with Duty of Care and comply with Legislative Decree 81/08;
  • Improve existing processes and/or create performant processes;
  • Optimize time, productivity and costs (direct and indirect);
  • Improve corporate reputation;
  • Protect its workers, data and transmission security of the same;
  • Protect corporate assets, including intellectual property;
  • Reduce legal and financial exposure.

Ensuring the health and safety of employees working abroad is not only key to staff well-being and productivity. It is also essential to ongoing operational resilience and successful business operations.

15c - Investing in security technology solutions.
HOW TO MEET THE NEEDS OF RELOCATORS

Technical solutions for security

To meet the needs of companies for continuous assistance to support traveling personnel in multiple areas of the world, Ambimed has designed the Travel Risk Global Services project. A digital platform that integrates a suite of products and services-a multi-channel support system for dealing with the most common problems and unforeseen hazards while traveling abroad. All, with a business needs-based approach to ensure the health and safety of travelers at every stage of their assignments.

TRAVEL RISK GLOBAL SERVICES contributes to compliance with ISO 31030:2021, to meet the employer's obligations to its staff, to foster and support conscious global mobility, and thus to improve the efficiency of the company.

Basic Pack

A high-tech portal for risk and crisis management through a combination of information, location, and communication, available to the business manager for:

  • the analysis of alerts and threats around the world through an intuitive dashboard;
  • the static or dynamic geolocation of employees;
  • the assistance of employees through fast and secure communication during critical situations that may arise during the journey.

* possibility of co-branded interface customization.

Safety in the palm of your hand, supporting relocators before and during travel to stay connected with your company and:

  • receive alerts about hazards or major incidents in the area of stay and communicate health and/or safety status in real time;
  • request rapid emergency assistance in just a few clicks by automatically sharing the location;
  • get an overview of all bookings and receive updated trip information.

* possibility of co-branded interface customization.

Two 24/7 active control rooms for both safety and health issues, available to the employee for the duration of the trip.

For the proper implementation of TRAVEL RISK GLOBAL SERVICES based on the client's internal specifications and directives, there will be set-up activities useful for creating the health and safety procedures that will serve as a guideline for all corporate bodies and individual travelers.

In parallel with these activities, if necessary, the RSPP, travel manager or designated company figures will be supported in the proper updating of the Risk Assessment Document (DVR) under health and safety profiles for overseas travel.

Advanced Pack

In addition to the services provided in the "Basic Pack"

One-hour e-learning training course. Topics covered include health and prevention while traveling: which infectious diseases can be contracted in the world and from which vectors, how to avoid them through proper behavioral or pharmacological prevention. Travelers will be trained to recognize potential dangers to their psycho-physical health, never underestimating any symptoms, however mild.
The course concludes with an assessment test at the end of which a 2-year specific training certificate will be issued.

A one-on-one discussion between the specialist and the traveling employee, remotely or at Ambimed Travel Clinics located throughout the country. After analyzing the relocation, the physician will provide the traveler with up-to-date information on the endemic situation of the transit locations, recommending the best behavioral and pharmacological prophylaxis useful in preventing the risk of infection or exposure to pathogens. In addition, the transferee will go over the emergency procedure to be implemented in case of need (who to call, what tools are at his or her disposal, etc.).
The purpose of the discussion is to provide proper information and training so that the employee develops greater awareness about the risks associated with his or her travel.

One-hour e-learning training course. The traveler will be transferred a set of basics to assess risky situations causing possible accidents. In addition, the traveler will be trained to handle hazards and threats regarding Safety in Travel. The course concludes with an evaluation test at the end of which a 2-year specific training certificate will be issued.

When preparing for a trip to a client or supplier, planning a new foreign corporate headquarters or a construction site at a remote site, an assessment of neighboring health and hotel facilities from both a safety and medical perspective (at least European standards) should not be missing. With a team of experienced consultants, Ambimed conducts a preliminary analysis remotely using digital tools and then, if specifically requested by the client, performs an on-site audit to confirm that each and every facility meets the stated standards set forth in the company's internal procedures.

Development of a specific health protocol for the foreign countries where the company develops its business.

All endemic diseases of the target nations are considered and individual exposure risks are assessed based on the work activities that will be performed. In the document, all preventive actions useful for protecting the health of the expatriate are determined, whether informational (pre-travel medical induction) or pharmacological (vaccination or prophylaxis).

Together with the RSPP and the employer, the preventive system can be implemented with international standards that provide for the Medical Fitness Certificate: a specific medical examination that issues the individual employee's fitness to travel around the world or, in the case of clinical attention, limits his or her international travel perimeter.

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